Privacy Policy
Graystone Finance Group
At Graystone Finance Group (“we,” “our,” or “us”), we respect your privacy and are dedicated to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your data when you access our website, use our services, or interact with us in any capacity.
By continuing to use our services or website, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Data
We may collect personal details you provide directly to us, which may include:
- Contact Details: such as your full name, email address, phone number, and physical address.
1.2 Non-Personal Information
We also gather non-identifiable information automatically through your interactions with our digital platforms, including:
- Website Usage: such as browser type, IP address, pages viewed, and time spent on the site.
- Tracking Tools: We use cookies and similar technologies to analyze activity and enhance your user experience.
2. How We Use Your Information
We use the data we collect for purposes such as:
- Service Delivery: To set up and manage your account, process payments, and provide you with access to our financial services.
- Communication: To respond to inquiries, send important updates, newsletters, and promotional content.
- Service Improvement: To evaluate usage patterns and improve our platforms and offerings.
- Legal Obligations: To comply with laws, regulations, and legal inquiries or enforcement requests.
3. How We Share Your Information
We may disclose your data under the following circumstances:
- With Authorized Partners: Such as service providers and vendors who support our operations (e.g., payment gateways, IT service providers).
- Legal Requirements: If legally required or upon request by government bodies or law enforcement.
- Business Restructuring: In case of a business transfer, merger, or acquisition, your information may be part of the transferred assets.
4. Safeguarding Your Data
We apply multiple security protocols to protect your data, including encryption, firewalls, and secure server hosting. While we are committed to protecting your personal information, no method of electronic transmission or storage is completely foolproof. We recommend using strong passwords and being cautious with your data online.
5. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request Deletion of your personal data, subject to certain limitations
- Opt Out of marketing communications by following the instructions in our emails or contacting us directly
6. Use of Cookies and Similar Technologies
We use cookies and similar tools to personalize content and analyze website traffic. You can configure your browser to reject or delete cookies, though some site functions may be limited as a result.
7. Updates to This Policy
This Privacy Policy may be revised periodically to reflect changes in law, technology, or our business practices. Any significant updates will be posted on our website. Continued use of our services after those updates will indicate your acceptance of the revised terms.
Contact Us
If you have any questions or concerns regarding this policy or how your data is handled, please reach out to us through our official contact channels.